Privacy Policy

ProBuild is construction project management software for contractors, operated by Golden Touch Remodeling LLC (“ProBuild”, “we”, “us”). This policy explains what we collect through the ProBuild web application and the ProBuild Field mobile app, why we collect it, and what choices you have.

ProBuild is a business tool. Accounts are created for you by the contracting company that employs or engages you. That company controls its own project data and decides who on its team can see it.

Information we collect

Account information. Your name, email address, role, and the company you belong to. If you sign in with Google, we receive your Google account email, name, and profile picture. We never receive your Google password. Field users may instead sign in with a numeric PIN issued by their company.

Location information.With your permission, the mobile app collects your device’s precise location to confirm you are at a job site when you clock in or out, and to remind you to clock in when you arrive at a scheduled job.

Background location.If you grant “Allow all the time” (Android) or “Always” (iOS) permission, the app monitors when you enter or leave a job site even when the app is closed or not in use. This exists for one purpose: to send you an arrival reminder to clock in, and a departure reminder to clock out so you are not paid for time you did not work. Background location is optional. If you decline it, every other part of the app keeps working and you can still clock in and out manually.

Photos, video, and audio. With your permission, the app uses your camera and photo library so you can attach job site photos to daily logs and projects, photograph receipts, record walkthrough videos, and scan rooms in 3D on supported devices. Microphone access is used only to record audio as part of a walkthrough video you choose to capture.

Work records you create. Time entries, daily logs, expenses and receipt images, schedule and task activity, project notes, and files you upload.

Technical information. Device model and operating system, app version, a push notification token if you enable notifications, and diagnostic and crash reports.

How we use information

• Provide the service: authenticate you, show your schedule, record your time, and store the work records you create.
• Verify job site presence for time entries, and send arrival and departure reminders.
• Read receipt images to pre-fill expense amounts, vendors, and dates.
• Send notifications you have enabled.
• Keep the service secure, diagnose crashes, and fix defects.
• Meet legal, tax, and payroll recordkeeping obligations.

We do not sell your personal information. We do not share it with data brokers. We do not use it to serve advertising, and ProBuild contains no third-party advertising.

Who can see your information

Your work records are visible to authorized people at the contracting company whose account you belong to, according to the role that company assigns you. Managers and administrators can generally see the time entries, logs, expenses, and locations associated with work performed for that company.

Service providers

We use a small number of vendors to run the service. They process data on our instructions only:

• Supabase — database and file storage (United States).
• Vercel — application hosting.
• Google — sign-in, and automated reading of receipt images you upload.
• Expo — over-the-air app updates and push notification delivery.
• Sentry — crash and error diagnostics.
• Twilio and Resend — text message and email delivery.
• Stripe — payment processing, where a company uses ProBuild to collect customer payments. Card details go directly to Stripe and are never stored by ProBuild.

We may also disclose information if required by law, or to protect the rights, safety, or property of ProBuild, our customers, or the public.

Retention

We keep work records for as long as the contracting company maintains its ProBuild account, because time, expense, and project records are business and payroll records that company is often legally required to retain. Location points used for arrival and departure detection are retained only as long as needed to support the related time entry. When an account is closed, we delete or anonymize personal data within 90 days, except where longer retention is required by law.

Deleting your account and data

You can request deletion of your ProBuild account and associated personal data at any time. See account and data deletion for instructions and for what is deleted versus retained.

Your choices

• Location: you can grant, downgrade, or revoke location permission at any time in your device settings. Revoking background location disables arrival and departure reminders only.
• Camera, photos, and microphone: each is requested only when you first use the feature, and can be revoked in device settings.
• Notifications: can be turned off in device settings or in the app's Settings screen.
• Access and correction: contact us or your company administrator to review or correct your information.

Security

Data is encrypted in transit using HTTPS and encrypted at rest by our storage providers. Sign-in tokens are held in the device keychain or keystore on mobile. Access to production systems is limited to personnel who need it. No system is perfectly secure, and we cannot guarantee absolute security.

Children

ProBuild is a workplace tool intended for people aged 18 and over. It is not directed to children, and we do not knowingly collect personal information from anyone under 13.

United States processing

ProBuild is operated from the United States and information is processed and stored there. If you use the service from outside the United States, you understand that your information will be transferred to the United States.

Changes to this policy

We will update this page when our practices change and revise the effective date above. Material changes affecting how we use location data will be communicated in the app before they take effect.

Contact

Golden Touch Remodeling LLC
Email: gtrsupport@goldentouchremodeling.com